Data Collection & Usage
Comment Cue collects and processes Instagram data solely for lead generation and customer management purposes:
- Instagram Messages: We read your Instagram direct messages to identify potential leads and sales inquiries
- Profile Information: We access basic profile data for authentication and account verification
- Response Data: We store your message responses and conversation history for analytics
Data Protection
- All data is encrypted in transit and at rest
- Access tokens are securely stored and never shared
- You can delete your data at any time
- We comply with GDPR, CCPA, and other privacy regulations
Instagram Integration
Our app uses Instagram's official API with the following permissions:
- instagram_business_basic: For account authentication and profile access
- instagram_business_manage_messages: For reading and sending direct messages